Our innovation is in quality, affordability, and service not design. We source headphones from some of the same suppliers as the big guys. We only source the best quality products and do vigorous testing to ensure they work the way your favorite and more well-known headphone brands work. Because of our dedication to quality, our following is growing rapidly. Our formula? Combine high-quality headphones for an affordable price with exceptional 24-hour service and a warranty that no one else has. We’re also constantly adding products to the EarDots portfolio that are on par with the most popular brands so you know you’re getting the hottest tech and best listening devices on the market.
We are committed to making the best product on the market, and we want to make sure you get a superb experience when shopping with us. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolutely zero risk in buying something and trying it out. If you don't like your Ear Dots, we will do everything in our power to make it right. We have 24/7, 365 day customer support, so don't hesitate to speak to us if you need any assistance. You can contact us at Team@eardots.co or visit our help page.
-Sincerely The Ear Dots team
We are an American company based out of Los Angeles. Anything you order from us will be processed from our Los Angeles facility & shipped from our factory in Hong Kong.
Never worry about losing your pods again. If your Ear Dots get lost, stolen, or damaged we will send you a new pair. You just pay a separate shipping and handling fee, Learn More.
Our customers come before anything else and we want you to be 100% satisfied with your purchase. In order to honor this, we offer a 7-day happiness guarantee on any product that you buy from us. Within 7 days of receiving your product, you may return it for a full refund - no questions asked.
Learn more about our refund policy here.
Being surprised by a hidden shipping fee while you are checking out might be one of the worst things ever. That's why we offer fast and free shipping on all of our products. Please note all our products ship out of our Hong Kong factory and we use extra tape and precautions while packaging orders to ensure that you receive your Ear Dots safely and ready for use.