Thank you for being a valued Eat Dots customer. Please make your warranty claim payment and we will process and ship out a new pair of Dots to you. Please do not use any additional discount codes or promotional codes with your payment. The fee price includes the shipping cost, stocking cost, payment processing, and taxes. Shipping usually takes 8-14 business days for USA orders and 10-25 for international orders but you can request for express shipping which is 3-4 days at check (express shipping cost $10-$25 depending on the city/country).